Losing control: 11 TEDxBrighton learnings

The main auditorium of the Brighton Dome is a catholic entertainment venue. Over the past 17 years, I’ve graduated here – twice. The first time, I shook the hand, the second time enjoyed a warm embrace from the late Sussex VC, Richard “Dickie” Attenborough. I’ve also enjoyed: the Bootleg Beatles; Marc Ronson on the Version tour; […]
How to motivate behaviour change

A version of this blog first appeared in the pages of B2B Marketing, posted online here. This is the first in a regular, quarterly series linking psychology and marketing, flying under the banner of I’m Still Thinking. Thanks for the platform, which I’m sharing with two other marketing psychs. Details to follow. — Marketing communications […]
How your words shape what people think about you

Words are powerful things, and it’s in your gift to use them to shape what others think about you. More than that. It’s your responsibility to do so. This is true of companies, of brands and of organisations, every bit as much as it’s true of people. Because what are these institutions if not collectives […]
About “About Us” pages

About Us pages. They’re often the first place people look when they start to consider your organisation seriously. Here are some tips to make them that bit more meaningful. What should you say? You: Like it or not, we are all creatures of emotion and intuition. Too often, businesses only try and absorb people on a […]
Insight from the front line

A large department store chain decided that it was time for a refresh of the seats in the footwear section of its shops, with a store in the Midlands pencilled in as a pilot for the new design. The new seats duly arrived, with a motivational speech delivered to the footwear team from the Area […]
On curiosity, repertoire and universal human truths

Ricardo Sapiro has dedicated his career to brand marketing. Training with Johnson & Johnson before moving on to Wyeth Whitehall, both roles in Brazil, he made his reputation during a 15-year tenure at Unilever. With local, regional and global brand marketing roles, he ran the business in Brazil and across Latin America, as well as […]
Why good writing matters

Founder & MD of Insight Agents, Sam Knowles, pens a personal paean to Steve Pinker, Harvard psychology professor, one of the most accessible serious scientists to have crossed over into the mainstream without compromising his academic integrity. In the process, readers lucky enough still to take their summer vacation get a top tip for holiday […]
Finding our inner why

Purpose is the new mission and vision, all rolled into one. Companies that can’t articulate what their higher purpose is – beyond the fiduciary duty they owe to their shareholders to turn a profit – are so last century. Simon Sinek’s Start With Why is an international best-seller, and his TED Talk How great leaders […]
Which party deserves my vote?

It’s the afternoon after the night before. Paxman attacked Cameron on policy, Miliband on personality (that “Are you alright, Ed?” jibe on camera was beneath Paxo, though Ed’s riposte “Yeah, are you, Jeremy?” gave it the contempt it deserved). And Kay Burley? The Twitterverse has said enough about her partiality. But are we any clearer […]
Strive for conscious competence in every sentence you craft

Fresh threat of Newspeak as General Election verbiage piles up Simple, clear words are attractive. The obfuscatory lexicon is to be avoided at all costs. Which sentence do you prefer? My trade is that of the corporate storyteller, helping companies and brands to find their why; to express what it is that makes them […]