Data storytelling: Prioritising truth – in conversation with Scott Taylor, “the Data Whisperer”

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S7.005. In the latest episode of the Data Malarkey podcast, Scott Taylor “the Data Whisperer” discusses the importance of truth in data storytelling, emphasising a pragmatic approach over sensationalism. Taylor, known for his insights into data strategy, highlighted the need for clarity and accuracy when communicating data-driven narratives in his discussion with regular host and Master Data Storyteller, Sam Knowles.

Truth before meaning

One core theme was the danger of prioritising “meaning” over demonstrable accuracy. Taylor argued that many data stories suffer from a desire to create impactful narratives at the expense of rigorous analysis. The temptation to exaggerate findings or cherry-pick data points can lead to misleading conclusions, eroding trust in the information presented. He suggested that data professionals should resist pressure to sensationalise, instead focusing on presenting a balanced and well-supported account of the facts.

Taylor advocates for a return to fundamental statistical principles. This involves a thorough understanding of data sources, methodologies, and potential biases. By meticulously examining the underlying data, storytellers can build narratives on solid foundations, reducing the risk of misinterpretation or distortion. This emphasis on methodological rigour does not stifle creativity, but rather channels it towards more responsible and credible communication.

Intimidating data, jargon, and overly-technical language

Another key point addressed the issue of audience understanding. Taylor acknowledged that many people find data intimidating, which can lead to reliance on simplified, but potentially misleading, narratives. To counter this, he suggested data storytellers invest in clear and accessible language. Avoiding jargon and technical terms in favour of plain English allows a wider audience to engage with the information, fostering a deeper understanding of the underlying trends and patterns. Visualisations also play a crucial role, but Taylor cautioned against using them purely for aesthetic appeal. Visuals should complement the narrative, providing additional clarity and insight rather than simply decorating the presentation.

Taylor also touched upon the ethical responsibilities of data professionals. He argued that data storytelling is not simply a technical skill, but a form of communication with real-world consequences. Misleading data stories can influence public opinion, impact policy decisions, and even damage reputations. Therefore, data storytellers have a duty to present information honestly and transparently, acknowledging limitations and potential biases. This ethical dimension requires a commitment to intellectual honesty and a willingness to challenge prevailing narratives when necessary.

Summing up

In conclusion, Scott Taylor’s discussion on data storytelling serves as a reminder of the importance of prioritising truth and accuracy. By grounding narratives in solid data, employing clear and accessible language, and upholding ethical principles, data professionals can foster trust and promote a deeper understanding of the world around us. The focus should always remain on delivering value through dependable insights, rather than seeking fleeting attention through exaggeration.

This blog was written by Perplexity. ChatGPT was having an off-day

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